Tour operators lose 20% on every booking that goes through Viator. We're fixing that — with AI that closes direct enquiries before guests reach any OTA, 24/7, in 50+ languages.
Viator takes 20–25% of every booking they send you. But guests who find you directly — via Google, your website — often message you on WhatsApp or web chat first. If nobody replies fast enough, they go book on Viator anyway.
You just paid 20% commission on a booking that was already yours.
ReplyOnce closes those direct enquiries instantly — checking live availability in Bokun or FareHarbor, replying in the guest's language, and sending a booking link — before the guest leaves your site.
This is not a support bot. It's the AI that closes your direct enquiries before they go to Viator — 24/7, in 50+ languages.
Every direct enquiry — WhatsApp, email, Instagram DM, live chat — in one place. No message goes unread.
Checks live availability in Bokun or FareHarbor, replies in the guest's language, and closes the booking directly.
Native connections to Bokun, FareHarbor, and Rezdy — live availability data powering every response.
See exactly which bookings ReplyOnce closed and how much commission you saved on direct bookings.
Close direct enquiries before guests book on Viator. Integrated with Bokun and FareHarbor for live availability.
Keep client bookings direct. Reply instantly to every enquiry, in every language, before they reach an OTA.
Answer every guest enquiry in under 3 minutes, 24/7. Book directly. No OTA commission.
More direct bookings, less Viator dependence. AI handles the inbox so you can focus on great experiences.
See a live demo — from WhatsApp enquiry to confirmed direct booking in under 60 seconds. Set up in an afternoon.